Harm minimisation and other publications

Harm prevention and minimisation policy guide

The brochure below is a plain language guide to venue staff members' responsibilities under the Gambling Act 2003 to prevent or minimise harm from gambling.

Harm prevention and minimisation: A guide for venue staff - English (PDF, 1 MB)

Harm prevention and minimisation: A guide for venue staff - Simplified Chinese (PDF, 7 MB)

Harm prevention and minimisation incident recording sheets

Below is NZCT's incident recording sheet that is available from us in pads of 50 sheets. If you need a new pad, ask your usual NZCT liaison person.

Harm minimisation incident recording sheet (PDF, 151 kb)

Health Promotion Agency pack

NZCT uses the Health Promotion Agency's (HPA) Choice Not Chance resources to guide our venue staff in how to recognise the signs of harmful gambling and act on them to support problem gamblers to get help.

The HPA pack include these resources:

These and other resources are also available on the HPA website:



Class 4 sector key messages

These four key messages about class 4 gambling can be used when anyone asks you about having gaming machines as part of your venue's entertainment offering.

> Class 4 sector key messages


Exclusion orders

Below is an editable PDF of NZCT's problem gambler exclusion order that venue staff can fill in with a problem gambler to exclude them from the venue. You only need to use this if you don't have QEC POI functionality or facial recognition at your venue.

Exclusion order (PDF, 197 kb)