The NZCT difference
There are many compelling reasons to join NZCT, which you can read about below. But please also visit an NZCT venue and ask them why NZCT is their first choice gaming society!
Join NZCT and with our industry leading expertise we work tirelessly to ensure your gaming lounge maximises its potential with the best possible products and service.
Our services
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Unique and rapid in-house service centre
NZCT is the only trust with a national, in-house machine service centre. About 95% of venue service needs are logged with us in house. Our computer-based service system can detect faults remotely, and we are often alerted to a fault, and have arranged a fix, before our partner venue is even aware there’s a problem. In this way, NZCT identifies manufacturing faults faster than any other trust, and deals directly with the manufacturer to get them fixed. We can also offer your choice of on-site solution providers, as we deal with most providers nationwide.
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Widest machine choice and the best technology
We have a policy of sourcing our gaming machines from a range of suppliers, so we have the widest choice available to players and can adopt the latest technology whenever it becomes available. Our venues enjoy more consistent investment than our competitors as we continually upgrade our machine fleet.
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Extensive staff and gaming machine expertise
NZCT has highly qualified staff dedicated to maximising your venue performance while ensuring your staff are fully trained in harm minimisation, daily and weekly gaming operations, and how to handle armed hold-up situations. Together our team has decades of experience in all aspects of gaming.
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Comprehensive problem gambling training
We know how important it is to minimise your risk of incurring fines, loss of licence or prosecution. We provide comprehensive problem gambling training to all venue supervising staff. We regularly check in with venue operators and managers to ensure a person trained in harm minimisation is always on duty. Our on-demand online gambling harm minimisation training programme enables your staff to refresh their learning at any time. Our regional and area managers can train venue staff in-person when requested.
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Compliance and best practice
NZCT is proud to lead the industry in compliance and best practice. Our assurance comes through external audits, internal audits and management reporting. We were the first gaming trust to be ISO 9001 certified. We have robust systems and procedures in place to ensure our venue operators, staff and trustees are guided through the minefield of regulatory and statutory requirements governing our sector.
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Advocacy on your behalf
NZCT actively participates in local authority gambling policy reviews, advocating for venue relocation clauses and influencing policy changes. We also engage with the DIA and parliamentary select committees on proposed policy and legislative changes.
Testimonials
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Excellent Support
I have been the owner of The Right Track Sports Café for 21 years during this time our Gaming Trust has always been NZCT. We have had constant excellent support from everyone in the Trust with regular visits to our site, taking interest in our business and its successful operation. NZCT have provided the most up-to-date Gaming Machines along with the most advanced technology, e.g. facial recognition. Our staff have been supported when dealing with Harm Minimisation and machines issues. They are always a phone call away and nothing is too much trouble. I would recommend NZCT to anyone who is looking for a Trust to be part of their business to grow their success.
Mark Cummings, The Right Track
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Investment for performance
As a Venue Owner, I have been extremely happy with my relationship with New Zealand Community Trust. NZCT has invested heavily in the site and this has been confirmed by the site's performance improvement. Any issues at the site are dealt with immediately and I take comfort in the fact that the gaming proceeds are distributed back to our local community. Finally, the staff at NZCT are very personable and it is a pleasure dealing with them. I would highly recommend that you choose New Zealand Community Trust as the Gaming Machine Society that you partner with at your venue. I am sure that, like me, you will not be disappointed.
Cliff Macdonald, The Mariner Sports Bar
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Approachable, friendly and forward thinking
NZCT have been my provider for gaming since 2015. During this time, they have diligently worked with me to ensure continued and numerous improvements in the gaming area. These improvements have facilitated a quantum shift in profitability and allowed us to further enhance other aspects of our business. As a company, I’ve always found NZCT to be approachable, friendly and, most importantly, forward thinking. I genuinely believe that my business partnership with NZCT has yielded results that I wouldn’t have achieved had I used a different gaming provider.
Greg Duff, Clive Hotel
How to join the NZCT family
If you want to partner with New Zealand’s best Class 4 society, call us on 0800 44 69 28, or call our regional staff for an obligation-free appraisal.