Resources for gaming room operators

2016 Game Rules

On 7 March 2016 new class 4 Game Rules come into effect replacing the previous 2006 rules. The new rules are much shorter and better ordered to reflect who the obligation is aimed at, for example, rules relating to players and playing, rules relating to the venue operation, and rules relating to societies.

See a full copy of the 2016 Game Rules.

See a summary copy of the 2016 Game Rules written specifically for venue staff. Of particular interest:

  • Venues are no longer required to keep a key register (but they are responsible for ensuring gaming machine keys are kept in a secure place and are accounted for at the beginning and end of each day).
  • Venue operators are obliged to maintain a complete and up-to-date record of all staff working at the venue.
  • There are now only two forms that must be used in the exact format as prescribed by the DIA: the Gambling Equipment Fault/Player Dispute Report, and the Unpaid Prize Report (Note: this report needs to be completed in triplicate. Your harm minimisation pack contains printed forms.).

The new rules allow venues to design and use their own forms (including forms generated by venue management software) for Cancelled Credits, Short Pays and Refills and non-mandatory Cash Clearance Details Report. Please read Rule 14 to ensure all required information is captured in any non-DIA form used.

If you need any help or have any questions about these new changes, please talk to your area or regional manager.

Class 4 Game Rules Support Guidelines

The review of the Class 4 Game Rules in early 2016 streamlined and simplified the requirements to operate Class 4 gaming machines and resulted in a number of rules around cash management and routine gaming procedures being removed or amended. Although some requirements were removed, it is recommended that certain procedures continue so that venue staff and societies can be assured of the integrity of their gaming machine operations.

This has led to the development of the Class 4 Game Rules Support Guidelines.

Although these Support Guidelines are not mandatory, they will help venues and societies, particularly with cash reconciliation and handling patron complaints.