Machine service

In-house service

NZCT is the only gaming society in the country with a nationwide customer call centre which allows our publicans to contact us with service requests. Our service system allows us to identify manufacturing faults faster than any other gaming society, enabling us to deal quickly and directly with the manufacturer to get the fault fixed. 

NZCT also has its own team of technicians servicing the lower North Island. This in-house expertise gives us first-hand knowledge and realistic expectations, which is useful for managing third-party service providers.

 

Matt and Martyn in tech bay Sept 2011